Supervise Motivate and Empower Staff

Course Reference Number: TGS-2020513718

Supervise Motivate and Empower Staff Course Overview

The Supervise Motivate and Empower Staff course trains anyone who handles and prepares food in a Singapore Food Agency (SFA) licensed retail food establishment. ICASTEC is an NEA/SSG Approved Food Hygiene Course training provider.

This course aims to equip food handlers with the skills and knowledge to comply with food safety and hygiene policies and apply a higher level of understanding of the importance of checks and practices to prevent food safety risks and major lapses.

ICAS Training & Education College (ICASTEC), the education arm of International Cuisine Association of Singapore (ICAS), is an adult learning culinary school with great passion and enthusiasm for hospitality, food and beverage, culinary and pastry arts. We focus on leadership, entrepreneurship, and management and is recognised as a world-class quality education institution.

ICAS Training & Education College has received excellent course feedback from over 800+ food hygiene course trainees on skillsfuture.gov.sg course directory.

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Supervise Motivate and Empower Staff Course Content

Comply with legal, industry and organisational requirements in roster planning
Review and make amendments or adjustments to duty rosters, in response to contingencies
Communicate roster details, including tasks and expectations, to staff
Apply effective leadership skills, including being a role model to motivate staff
Employ means to effectively enhance co-worker relationships to achieve organisational goals
Apply effective empowerment for organisational effectiveness
Conduct on-the-job supervision to ensure organisational goals are achieved
Address staff performance concerns based on assigned tasks
Resolve conflicts between staff, in accordance with organisational policy

Who Should Attend

Any person who handles and prepares food and beverage in SFA-licensed food establishment i.e. Kitchen Managers, Supervisors, Chefs, Sous Chefs, Cooks, Kitchen Assistants, Food Stall Assistants and all food and beverage handlers.

Mode of Delivery

Classroom
Teacher Student Ratio: 1:20

Supervise Motivate and Empower Staff Course Duration

16 Hours (14.5 hours training and 1.5 hour assessment)

Supervise Motivate and Empower Staff Course Learning Outcome

Level 2 of the food safety course is for food handlers who level up and take on greater responsibilities in the kitchen and the work premises in Food and Beverage establishments in general. It equips them with the know-how to conduct food safety checks for their specific work areas.

Supervise Motivate and Empower Staff Course Assessment Mode

Participants are required to undergo a 1.5 hours assessment comprising of practical performance (PP), a written assessment that consists of multiple-choice questions (MCQ) and short answer questions (SAQ), at the end of the course.

Supervise Motivate and Empower Staff Certificate

Upon successful completion of the course and passing all assessments, participant will be awarded with a Statement of Attainment (SOA) by SSG.

Supervise Motivate and Empower Staff Certificate Verification

Upon successful completion of the course, you will be able to retrieved your Food Hygiene Statement of Attainment Certificate from SkillsFuture Skills Passport website.

Supervise Motivate and Empower Staff Course Fees

Supervise Motivate and Empower Staff Course Fees	Singaporeans 21 – 39 years old / Permanent Residents 21 years old and above	Singaporeans 40 years old and above (Mid-career Enhanced Subsidy)
$$500.00 before GST	$82.50 before GST	$49.50 before GST

Funding Validity Period
26 Nov 2020 – 25 Nov 2026

* Self-sponsored individuals must be at least 21 years old.
**Terms and conditions apply to all types of SSG fundings.

Supervise Motivate and Empower Staff Course Schedule & Registration

Events in September 2024

Withdrawal and Refund Policy

Refund Policy	Refund Amount
Withdrawal notification received at least 14 calendar days before course commencement.	75% refund of paid fees
Withdrawal notification received less than 14 calendar days from the course commencement OR upon course commencement	No refund of paid fees

Supervise Motivate and Empower Staff Course FAQ

Each class holds a maximum of 20 pax.

A mask must be worn at all times during class. Please avoid wearing slippers, shorts, short skirts, or sleeveless tops for safety.

After completing the course, you will be awarded an SSG/WSQ Cert (Statement of Attainment).

Visit https://www.myskillsfuture.gov.sg/ and log in via SingPass to facilitate the deduction of your SkillsFuture credits.

Visit https://www.myskillsfuture.gov.sg/ and log in via SingPass to check your SFC Balance. Please refer to our Terms & Conditions for all other matters, including fee payments and refund policy.

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